We are TOMRA Cleanaway

Working closely with government and business, TOMRA Cleanaway is driving value through recycling. Our vision is to create a positive legacy in the jurisdictions that we operate.

A joint venture partnership between TOMRA, a global leader in sorting technology, and Cleanaway, Australia’s largest waste and resource recovery company. TOMRA Cleanaway is an Australian industry leader in the delivery of container deposit networks.

Our shareholders’ mission is leading the resource recovery revolution and making a sustainable future possible resulting in TOMRA Cleanaway driving value through recycling.

Our Guiding Principles

TOMRA Cleanaway, Caring For Our Community

CARING FOR OUR COMMUNITY

Our community is at the core of our success. We are committed to enabling all members of the community to participate by making use of our container deposit networks, and at the same time, creating opportunities to support local causes and fund community events.

TOMRA Cleanaway, Making It Easy

MAKING IT EASY

We provide accessible return points for the community. Whether it’s one container or 1000, we take them all. With the diversity in network capabilities, we can meet the needs of our communities across metro and regional Australia.

TOMRA Cleanaway, Doing What We Say

DOING WHAT WE SAY

We’re committed to transparency and the delivery of a reliable container refund network through real-time data.  Transparency in our operations sets us apart from our competitors.

Driving Value From Recycling

TOMRA Cleanaway Infographic

About Us

Guiding the strategic direction and overall governance of TOMRA Cleanaway, our board, works closely with the executive team. Achieving network excellence and value for all our stakeholders, communities, customers, and suppliers.

Services

TOMRA Cleanaway excels in the delivery of agile services for container deposit networks that provide community access. By leveraging the operational excellence of our partners, we deliver best practice in every jurisdiction we operate.

Industry

Container deposit schemes represents just a fraction of the global waste and resource recovery industry. TOMRA Cleanaway is committed to providing the community with an essential service for public health and wellbeing.

Data Transparency
TOMRA Cleanaway Trucks and Team
TOMRA Cleanaway Plant

What Our Customers Say

TOMRA Cleanaway has enabled us to provide viable ‘Green Jobs’ for people with disabilities and their support staff and has allowed us the opportunity to raise the profile of our organisation locally.
Hugh Packard, CEO Valmar Industries – Automated Depot Operator – Disability Services Provider

Hoxton Industries is a disability service provide that operates two automated depots in NSW in partnership with TOMRA Cleanaway. This partnership has realised wonderful opportunities for our organisation and employees. Hoxton’s automated depot operation has allowed us to employ twelve staff, all with disabilities, that have been provided a sense of purpose and pride through their work each day.

Nicole Bruce, CEO Hoxton Industries – Automated Depot Operator – Disability Services Provider

Frequently Asked Questions

How can I contact TOMRA Cleanaway?

TOMRA Cleanaway is contactable via 1800 290 691 – our central customer service number. Or via email.

What does a network operator do?

A network operator is responsible for all container deposit elements: front of house collection of containers for consumers to the back of house logistics, commodity management, and recycling activities that provide surety of recycling outcomes.

TOMRA Cleanaway is the network operator for Return and Earn in NSW, Australia’s largest container deposit market, with billions of eligible containers sold annually in the state.

Network operation in NSW involves conveniently accessible container collection points for the community, a considerable logistics operation that provides a collections fleet that is technology-based and agile in responding to the needs of the network.

Commodity management, including processing and selling materials, is another considerable task that forms part of network operations. All activities are backed with real-time management of the network across the state.

How are charities & communities involved?

Container deposit schemes like Return and Earn in NSW offer fundraising opportunities for charities, schools, community, and sporting groups.

These groups can seek donations of eligible drink containers from the community to then redeem for a refund at an approved collection point.

  • Charities, community groups, and social enterprises can apply to the Network Operator, TOMRA Cleanaway, to set up and run collection points where there is an identified opportunity to provide community access to a container deposit scheme.
  • Charities and community groups can apply to become a donation partner on a Reverse Vending Machine and thereby receive donations from people using the machine
  • Charities and community groups can also run ‘container collection drives,’ encouraging their members to donate for the organisation’s benefit
  • Registered myTOMRA app users can also organise donation drives using a donation bar code option to raise funds at reverse vending machines
What is an Over the Counter Return Point?

Over the counter (OTC) return points are container collection points that manually collect containers, delivering these back to a central counting and collection centre for verification and processing. Over the counter return points typically handle smaller numbers of containers.

If you are interested in partnering to host an OTC, please contact us

What is a Reverse Vending Machine?
A reverse vending machine (RVM) is the opposite of a drink dispensing machine. A person places their empty eligible drink container into the machine, the container is scanned to verify it is eligible and the person either:

  • receives a voucher they can redeem for cash or in-store credit at a partnering retailer (such as Woolworths)
  • receives an electronic funds transfer to their registered PayPal account via the myTOMRA app
  • donates a refund to a nominated charity or community group. These machines do not hold cash.

If you are interested in partnering to host a RVM, please contact us.

What is an Automated Depot?

An Automated Depot (AD) provides consumers with a high volume collection point for containers’ bulk quantities. The AD has a mechanical scanning and counting system that provides for efficient processing of bulk returns that involve the same cloud based verification technology used in RVM’s. ADs are operated by independent organisations and receive a handling fee paid for each eligible drink container received.

If you are interested in partnering to host an AD , please contact us.

Container deposit or kerbside recycling?

Using your kerbside recycling, you are actively participating in recycling; however, you will not personally receive the refund for eligible containers disposed of in kerbside recycling.

In NSW, kerbside recycling processors at material recovery facilities are permitted to claim the 10 cent refund on eligible containers. These operators will negotiate to share a part of these refunds with the relevant councils.

What drink containers are covered?

Most 150ml to three litre beverage containers are eligible for a 10 cent refund provided they are made from glass, plastic, aluminium, steel, or liquid paperboard. Containers should be empty, uncrushed, unbroken, and have the original label intact.

The eligibility of beverage containers generally aligns nationally amongst all container deposit schemes and includes beverages consumed away from home and are most commonly found in the litter stream. Check your state regulator for the container deposit scheme to find out more.

Why are some containers excluded?

Wine, spirit, and plain milk are general beverages consumed in the home and do not form part of the litter stream. These items are, therefore, not eligible for a container deposit scheme return.

Willing & Able, providing employment opportunities

Supporting those with disabilities by providing employment opportunities. The Challenge Willing & Able has done a tremendous job offering many members of the disabled community employment. Taking on the opportuninty to find the right fit for the job as Over The...

Payless Fuel, Fighting The Good Fight

Payless Fuel has been operating for more than 20 years now. Providing high-quality fuel and groceries at a low price 24 hours, 7 days a week. The Challenge To make local people aware of business is a constant challenge faced by Payless Fuel. Harry and his team are...

St Vinnies, helping create a brighter future

Automated Depot Vinnies Penrith – Lids For Limbs St Vinnies Penrith is helping create brighter futures for our kids. The Penrith branch has developed a program in the community to collect bottle lids. They have set up a dedicated 12oL collection bins on site for the...

Re-vitalising Communities With Bottles and Cans

While perhaps best known for its Artesian Bore Baths and Chambers of the Black Hand, the remote town is also the site of one of Return and Earn’s most celebrated return points.

One Million Positives For Narrandera Shire

This year Narrandera Shire Council willingly embraced the Return and Earn scheme by installing a Reverse Vending machine (RVM) at the entrance to the Narrandera Waste Depot.

Bale Em! Bag Em! Drag Em!

The creation of a Return and Earn Collection Point at the Wilcannia Aboriginal Land Council had a really positive environmental effect in the community

Helping Cecil Hills Primary School raise funds

Cecil Hills Primary School collected bottles and cans to raise money. The container deposit scheme was the perfect initiative to engage students in a sustainability activity.

UNSW Successfully Increasing Community Engagement

UNSW has successfully expanded their sustainability outcomes at the Kensington Campus by partnering with TOMRA Cleanaway and hosting a reverse vending machine.

‘Drowning in Plastic’

The artwork, is a tangible illustration of the plastic waste epidemic in our oceans and encourages individuals to be more environmentally.

TOMRA Cleanaway Responds to COVID-19.

Health & well-being of our customers, staff and community are priority for TOMRA Cleanaway. We want our customer experience to be easier and safer during these challenging times.