We are TOMRA Cleanaway

Working closely with government and business, TOMRA Cleanaway is driving value through recycling. Our vision is to create a positive legacy in the jurisdictions that we operate.

A joint venture partnership between TOMRA, a global leader in sorting technology, and Cleanaway, Australia’s largest waste and resource recovery company. TOMRA Cleanaway is an Australian industry leader in the delivery of container deposit networks.

Our shareholders’ mission is leading the resource recovery revolution and making a sustainable future possible resulting in TOMRA Cleanaway driving value through recycling.

Our Guiding Principles

TOMRA Cleanaway, Caring For Our Community

CARING FOR OUR COMMUNITY

Our community is at the core of our success. We are committed to enabling all members of the community to participate by making use of our container deposit networks, and at the same time, creating opportunities to support local causes and fund community events.

TOMRA Cleanaway, Making It Easy

MAKING IT EASY

We provide accessible return points for the community. Whether it’s one container or 1000, we take them all. With the diversity in network capabilities, we can meet the needs of our communities across metro and regional Australia.

TOMRA Cleanaway, Doing What We Say

DOING WHAT WE SAY

We’re committed to transparency and the delivery of a reliable container refund network through real-time data.  Transparency in our operations sets us apart from our competitors.

Driving Value From Recycling

TOMRA Cleanaway Infographic

About Us

Guiding the strategic direction and overall governance of TOMRA Cleanaway, our board, works closely with the executive team. Achieving network excellence and value for all our stakeholders, communities, customers, and suppliers.

Services

TOMRA Cleanaway excels in the delivery of agile services for container deposit networks that provide community access. By leveraging the operational excellence of our partners, we deliver best practice in every jurisdiction we operate.

Industry

Container deposit schemes represents just a fraction of the global waste and resource recovery industry. TOMRA Cleanaway is committed to providing the community with an essential service for public health and wellbeing.

Data Transparency
TOMRA Cleanaway Trucks and Team
TOMRA Cleanaway Plant

What Our Customers Say

TOMRA Cleanaway has enabled us to provide viable ‘Green Jobs’ for people with disabilities and their support staff and has allowed us the opportunity to raise the profile of our organisation locally.
Hugh Packard, CEO Valmar Industries – Automated Depot Operator – Disability Services Provider

Hoxton Industries is a disability service provide that operates two automated depots in NSW in partnership with TOMRA Cleanaway. This partnership has realised wonderful opportunities for our organisation and employees. Hoxton’s automated depot operation has allowed us to employ twelve staff, all with disabilities, that have been provided a sense of purpose and pride through their work each day.

Nicole Bruce, CEO Hoxton Industries – Automated Depot Operator – Disability Services Provider

Frequently Asked Questions

How can I contact TOMRA Cleanaway?

TOMRA Cleanaway is contactable via 1800 290 691 – our central customer service number. Or via contact us.

What does a network operator do?

A network operator is responsible for all container deposit elements: front of house collection of containers for consumers to the back of house logistics, commodity management, and recycling activities that provide surety of recycling outcomes.

TOMRA Cleanaway is the network operator for Return and Earn in NSW, Australia’s largest container deposit market, with billions of eligible containers sold annually in the state.

Network operation in NSW involves conveniently accessible container collection points for the community, a considerable logistics operation that provides a collections fleet that is technology-based and agile in responding to the needs of the network.

Commodity management, including processing and selling materials, is another considerable task that forms part of network operations. All activities are backed with real-time management of the network across the state.

How are charities & communities involved?

Container deposit schemes like Return and Earn in NSW offer fundraising opportunities for charities, schools, community, and sporting groups.

These groups can seek donations of eligible drink containers from the community to then redeem for a refund at an approved collection point.

  • Charities, community groups, and social enterprises can apply to the Network Operator, TOMRA Cleanaway, to set up and run collection points where there is an identified opportunity to provide community access to a container deposit scheme.
  • Charities and community groups can apply to become a donation partner on a Reverse Vending Machine and thereby receive donations from people using the machine
  • Charities and community groups can also run ‘container collection drives,’ encouraging their members to donate for the organisation’s benefit
  • Registered myTOMRA app users can also organise donation drives using a donation bar code option to raise funds at reverse vending machines
What is an Over the Counter Return Point?

Over the counter (OTC) return points are container collection points that manually collect containers, delivering these back to a central counting and collection centre for verification and processing. Over the counter return points typically handle smaller numbers of containers.

If you are interested in partnering to host an OTC, please contact us

What is a Reverse Vending Machine?

A reverse vending machine (RVM) is the opposite of a drink dispensing machine. A person places their empty eligible drink container into the machine, the container is scanned to verify it is eligible and the person either:

  • receives a voucher they can redeem for cash or in-store credit at a partnering retailer (such as Woolworths)
  • receives an electronic funds transfer to their registered PayPal account via the myTOMRA app
  • donates a refund to a nominated charity or community group. These machines do not hold cash.

If you are interested in partnering to host a RVM, please contact us.

What is an Automated Depot?

An Automated Depot (AD) provides consumers with a high volume collection point for containers’ bulk quantities. The AD has a mechanical scanning and counting system that provides for efficient processing of bulk returns that involve the same cloud based verification technology used in RVM’s. ADs are operated by independent organisations and receive a handling fee paid for each eligible drink container received.

If you are interested in partnering to host an AD , please contact us.

Container deposit or kerbside recycling?

Using your kerbside recycling, you are actively participating in recycling; however, you will not personally receive the refund for eligible containers disposed of in kerbside recycling.

In NSW, kerbside recycling processors at material recovery facilities are permitted to claim the 10 cent refund on eligible containers. These operators will negotiate to share a part of these refunds with the relevant councils.

What drink containers are covered?

Most 150ml to three litre beverage containers are eligible for a 10 cent refund provided they are made from glass, plastic, aluminium, steel, or liquid paperboard. Containers should be empty, uncrushed, unbroken, and have the original label intact.

The eligibility of beverage containers generally aligns nationally amongst all container deposit schemes and includes beverages consumed away from home and are most commonly found in the litter stream. Check your state regulator for the container deposit scheme to find out more.

Why are some containers excluded?

Wine, spirit, and plain milk are general beverages consumed in the home and do not form part of the litter stream. These items are, therefore, not eligible for a container deposit scheme return.

A win for the environment and the Victorian community

Today’s announcement by the Victorian Andrews Government regarding the future Container Deposit Scheme has been acknowledged by TOMRA Cleanaway with Chief Executive, James Dorney, describing the decision as “A positive step forward and an outstanding result for the environment, as well as an outstanding win for the Victorian community.”

Wilcannia REDI.e Wins NSW KAB award!

REDI.e and the Wilcannia Local Aboriginal Land Council are most deserving of their 2020 KAB NSW Litter Prevention Award. Our partnership with the group could not have been achieved without foresight and enthusiasm from the team at Wilcannia. Hosting a return point has supported multiple outcomes, not just considerable local litter reduction, but education and engagement throughout the community. Jenny Thwaites, CEO of the Wilcannia Aboriginal Land Council and Kevin Cattermole who is on the ground project managing operations for the return point, are to be commended for their success in achievement of this award.

Who is keeping our container deposit network humming?

TOMRA Cleanaway employs hundreds of people across NSW to deliver network operations for the NSW container deposit scheme, Return and Earn. A common theme across our recent investigation into our employees is the absolute pride our Team take in helping create a better environment and future for the next generation. Another common theme, great relationships! Partnership is at the core of our services, we could not deliver our network without a positive, and collaborative approach.

TOMRA Cleanaway welcomes Matraville to the network!

“It is with great pleasure TOMRA Cleanaway welcomes our newest automated depot to the NSW network for Return and Earn. Providing the Eastern Suburbs of Sydney with even more ways to access the container deposit scheme, Return and Earn. The bulk container processing location will be offering home, business and schools container collection services. Well done to the ReTurnit Team and welcome to Eastern Suburbs Return and Earn.” James Dorney, CEO TOMRA Cleanaway

TOMRA Cleanaway welcomes Henley Community Centre to the network!

Hunters Hill community members have a new place to recycle and earn a return for themselves or a chosen charity with the opening of a Return and Earn return point in Henley Community Centre precinct.

Narrandera RVM Wins Tidy Towns Award

Narrandera Shire Council was successful at the 2020 Sustainable Communities Tidy Towns
Awards Weekend held over 13-14 March, taking out the Return and Earn Litter Prevention
Award with the Narrandera Reverse Vending Machine. The Tidy Towns Awards are a
successful long-time initiative of the Keep Australia Beautiful Council

Celebrating our Women on International Women’s Day

Shared purpose clearly drives our team focussed on delivery of our front-line services. They are all Mothers, Wives, Daughters, Sisters and Aunties – each bringing a valued uniqueness to their role within our business. This is a snapshot of just some of our incredible team for #IWD2021.

Thank you for being involved and always ‘Choose to Challenge’

Research finds Port Phillip Bay Litter Preventable

Littered drink containers represent a highly visual pollutant. The experiences and findings of the Port Phillip EcoCentre study will serve as a benchmark to baseline litter in the Yarra and Maribyrnong Rivers prior to the commencement of the Victorian container deposit scheme in 2023.” James Dorney, CEO TOMRA Cleanaway

Return and Earn Scheme Partners Celebrate Success

“Not only is the scheme putting money in the pockets of the people of NSW, thousands of community groups, charities and schools are also sharing in the benefits with over $18.2 million returned via donations and fees from hosting return points,” he said. “The scheme directly employs over 700 people across the state and provides opportunities for social enterprises such as Vinnies, Hoxton Industries and Citizen Blue to also raise funds as return point operators in our customer-focused and convenient network.” James Dorney, CEO TOMRA Cleanaway

2020’s NSW Environmental Citizen of the Year

On World Environment Day 2020, and octogenarian eco-warrior, 81 year old Robert ‘Bob’ Jolley was announced as the state winner of the NSW Environmental Citizen of the Year Award by NSW Minister for Energy and Environment, Matt Kean.