We are TOMRA Cleanaway

Working closely with government and business, TOMRA Cleanaway is driving value through recycling. Our vision is to create a positive legacy in the jurisdictions that we operate.

A joint venture partnership between TOMRA, a global leader in sorting technology, and Cleanaway, Australia’s largest waste and resource recovery company. TOMRA Cleanaway is an Australian industry leader in the delivery of container deposit networks.

Our shareholders’ mission is leading the resource recovery revolution and making a sustainable future possible resulting in TOMRA Cleanaway driving value through recycling.

Our Guiding Principles

Community - Caring For Country Together

CARING FOR OUR COMMUNITY

Our community is at the core of our success. We are committed to enabling all members of the community to participate by making use of our container deposit networks, and at the same time, creating opportunities to support local causes and fund community events.

Opportunities - Caring For Country Together

MAKING IT EASY

We provide accessible return points for the community. Whether it’s one container or 1000, we take them all. With the diversity in network capabilities, we can meet the needs of our communities across metro and regional Australia.

Governance - Caring For Country Together

DOING WHAT WE SAY

We’re committed to transparency and the delivery of a reliable container refund network through real-time data.  Transparency in our operations sets us apart from our competitors.

Driving Value From Recycling

TOMRA Cleanaway Infographic

About Us

Guiding the strategic direction and overall governance of TOMRA Cleanaway, our board, works closely with the executive team. Achieving network excellence and value for all our stakeholders, communities, customers, and suppliers.

Data Transparency

Services

TOMRA Cleanaway excels in the delivery of agile services for container deposit networks that provide community access. By leveraging the operational excellence of our partners, we deliver best practice in every jurisdiction we operate.

TOMRA Cleanaway Trucks and Team

Industry

Container deposit schemes represents just a fraction of the global waste and resource recovery industry. TOMRA Cleanaway is committed to providing the community with an essential service for public health and wellbeing.

TOMRA Cleanaway Plant

What Our Customers Say

TOMRA Cleanaway has enabled us to provide viable ‘Green Jobs’ for people with disabilities and their support staff and has allowed us the opportunity to raise the profile of our organisation locally.
Hugh Packard, CEO Valmar Industries – Automated Depot Operator – Disability Services Provider

Hoxton Industries is a disability service provide that operates two automated depots in NSW in partnership with TOMRA Cleanaway. This partnership has realised wonderful opportunities for our organisation and employees. Hoxton’s automated depot operation has allowed us to employ twelve staff, all with disabilities, that have been provided a sense of purpose and pride through their work each day.

Nicole Bruce, CEO Hoxton Industries – Automated Depot Operator – Disability Services Provider

Frequently Asked Questions

How can I contact TOMRA Cleanaway?

TOMRA Cleanaway is contactable via 1800 290 691 – our central customer service number. Or via contact us.

What does a network operator do?

A network operator is responsible for all container deposit elements: front of house collection of containers for consumers to the back of house logistics, commodity management, and recycling activities that provide surety of recycling outcomes.

TOMRA Cleanaway is the network operator for Return and Earn in NSW, Australia’s largest container deposit market, with billions of eligible containers sold annually in the state.

Network operation in NSW involves conveniently accessible container collection points for the community, a considerable logistics operation that provides a collections fleet that is technology-based and agile in responding to the needs of the network.

Commodity management, including processing and selling materials, is another considerable task that forms part of network operations. All activities are backed with real-time management of the network across the state.

How are charities & communities involved?

Container deposit schemes like Return and Earn in NSW offer fundraising opportunities for charities, schools, community, and sporting groups.

These groups can seek donations of eligible drink containers from the community to then redeem for a refund at an approved collection point.

  • Charities, community groups, and social enterprises can apply to the Network Operator, TOMRA Cleanaway, to set up and run collection points where there is an identified opportunity to provide community access to a container deposit scheme.
  • Charities and community groups can apply to become a donation partner on a Reverse Vending Machine and thereby receive donations from people using the machine
  • Charities and community groups can also run ‘container collection drives,’ encouraging their members to donate for the organisation’s benefit
  • Registered myTOMRA app users can also organise donation drives using a donation bar code option to raise funds at reverse vending machines
What is an Over the Counter Return Point?

Over the counter (OTC) return points are container collection points that manually collect containers, delivering these back to a central counting and collection centre for verification and processing. Over the counter return points typically handle smaller numbers of containers.

If you are interested in partnering to host an OTC, please contact us

What is a Reverse Vending Machine?

A reverse vending machine (RVM) is the opposite of a drink dispensing machine. A person places their empty eligible drink container into the machine, the container is scanned to verify it is eligible and the person either:

  • receives a voucher they can redeem for cash or in-store credit at a partnering retailer (such as Woolworths)
  • receives an electronic funds transfer to their registered PayPal account via the myTOMRA app
  • donates a refund to a nominated charity or community group. These machines do not hold cash.

If you are interested in partnering to host a RVM, please contact us.

What is an Automated Depot?

An Automated Depot (AD) provides consumers with a high volume collection point for containers’ bulk quantities. The AD has a mechanical scanning and counting system that provides for efficient processing of bulk returns that involve the same cloud based verification technology used in RVM’s. ADs are operated by independent organisations and receive a handling fee paid for each eligible drink container received.

If you are interested in partnering to host an AD , please contact us.

Container deposit or kerbside recycling?

Using your kerbside recycling, you are actively participating in recycling; however, you will not personally receive the refund for eligible containers disposed of in kerbside recycling.

In NSW, kerbside recycling processors at material recovery facilities are permitted to claim the 10 cent refund on eligible containers. These operators will negotiate to share a part of these refunds with the relevant councils.

What drink containers are covered?

Most 150ml to three litre beverage containers are eligible for a 10 cent refund provided they are made from glass, plastic, aluminium, steel, or liquid paperboard. Containers should be empty, uncrushed, unbroken, and have the original label intact.

The eligibility of beverage containers generally aligns nationally amongst all container deposit schemes and includes beverages consumed away from home and are most commonly found in the litter stream. Check your state regulator for the container deposit scheme to find out more.

Why are some containers excluded?

Wine, spirit, and plain milk are general beverages consumed in the home and do not form part of the litter stream. These items are, therefore, not eligible for a container deposit scheme return.

Welcome to the network Corowa Return and Earn!

Family owned and operated local Corowa recycling business D &M Recycling has opened a bulk container processing facility called Corowa Return and Earn!

2022 NSW Environmental Citizen of the Year Bin Chicken

NSW Environmental Citizen Of The Year 2022 Alexis Bowen For ‘The Bin Chicken’ Project!
A Western Sydney community recycling project called The Bin Chicken has been named the 2022 NSW Environmental Citizen of the Year by the NSW Government on World Environment Day.
The initiative aims to reduce recyclable material entering landfill and inspire the community to use the NSW government’s Return and Earn container deposit scheme to refund and donate money to local sports clubs, daycare centres and a community pantry that contains food products to help those in need.

Introducing our Reconciliation Action Plan Working Group

Tara Rapley, Customer Service Representative; Koryce Su, Compliance and Account Administration Representative; Reena Bharattai, Accounts Payable Representative; Janice Lee, Finance Representative; Michelle Mandl – Keating, Engagement and Executive Representative;...

Welcome To The TOMRA Cleanaway Network Blayney Return and Earn

The new Bernardi’s Marketplace – Blayney Return and Earn machine launched 26 May 2022 and operates in the same way as Return and Earn collection points operate across NSW. Plastic bottles, aluminum cans, glass bottles and liquid paperboard cartons eligible for the 10c refund can be returned through the machine, with milk, wine and spirit bottles not accepted.

Welcome To The Network Roselands Return and Earn

Roselands has a new location for locals to return and earn with the opening of a new Return and Earn machine at Roselands Vicinity Shopping Centre.

How Old Cans And Bottles Can Help Sick Kids

Diagnosed with Spina Bifida less than eight hours after birth, Dale Johnson may have grown up in and out of hospitals but, at the same time, was able to experience childhood fun in the Starlight Express Rooms. The initiative with Return and Earn network providers TOMRA-Cleanaway allows people to recycle bottles and cans for money. It has raised over $100,000.

New Era For TOMRA Cleanaway Delivering NSW’s Return and Earn

TOMRA Cleanaway celebrated news today that the business has secured an extension agreement with the NSW Government to continue the delivery of network operation for the state’s successful Return and Earn Container Deposit Scheme.

Griffith Citizens Success Through Return and Earn

“Griffith residents are enthusiastic participants in Return and Earn, having returned more than 45 million containers for recycling through the two local return points since the scheme commenced,” a Return an Earn spokesperson said.

City Return and Earn Opens in Mascot

 Sydney’s latest Return and Earn location at Mascot was launched at a special ceremony today, marking the beginning of a bold partnership that will help NSW’s circular economy flourish and bring more jobs to the Aboriginal community  The new centre brings together...

International Women’s Day #BreaktheBias

“Imagine a gender equal world. A world free of bias, stereotypes, and discrimination. A world that is diverse, equitable, and inclusive. A world where difference is valued and celebrated. Together we can forge women's equality. Collectively we can all #BreakTheBias.”...