“It is with great pleasure I am able to report the outcome of the 2021 TOMRA Cleanaway Employee Engagement Survey. It is pleasing to report that 97% of the TOMRA Cleanaway Team participated in the Survey and our Positive Engagement Score came in at 92%. This represents a significant improvement on our Engagement Score from the last survey (81% in Oct 2020) and has us sitting in the highest bracket of performance when compared to other businesses in Australia and NZ.”
Outstanding results for TOMRA Cleanaway
June 2021 has provided the Team at TOMRA Cleanaway, network operator for the NSW container deposit scheme a reason to celebrate – our employee engagement score delivered through employee survey was outstanding!
Clear from the results is that our organisations goal to ‘drive value from recycling’ and to deliver world class container deposit scheme through a network of convenient and accessible return points, resonates with our Team.
Forbes recently outlined that employee engagement should be defined by employees emotional commitment to the organisational goals.
TOMRA Cleanaway is clear on our organisational goals, we care for our community, we make it easy and we deliver on our commitments. This ethos is embedded in all our activities and why our team turn up each day to deliver their absolute best for the communities in which we operate and to support our stakeholders.
Why measure employee engagement?
Measurement of employee engagement enables organisations to benchmark their employee’s “Stay”, “Say” and “Strive” metrics.
According to the Aon Hewitt model of Employee Engagement, “Say, Stay and Strive” are the operationalized metrics that includes the organizational drivers and business outcomes of engagement as well as the individual outcome—engagement itself. Employee engagement references our Teams psychological state and behavioural outcomes that lead to better performance.
Engagement involves a combination of rational thought, emotions, intentions, and behaviours required for optimal performance and productivity.
We operationalize employee engagement as a construct of six items composed of three observable facets of “Say, Stay, and Strive” with two items each, as shown in the table below;
| Speak positively about the organisation to co-workers, potential employees, and customers |
| I would not hesitate to recommend this organisation to a friend seeking employment
Given the opportunity, I tell others great things about working here |
| Have an intense sense of belonging and desire to be part of the organization |
| It would take a lot to get me to leave this organization
I rarely think about leaving this organization to work somewhere else |
| Speak positively about the Are motivated and exert effort toward success in their job and for the company |
| This organization inspires me to do my best work every day
This organization motivates me to contribute more than is normally required to complete my work |
What’s the score?
With a participation rate of 97%, we are so proud to present our employee engagement overall score as 92%!
James Dorney, CEO of TOMRA Cleanaway notified employees of this outstanding result, stating, “It is with great pleasure I am able to report the outcome of the 2021 TOMRA Cleanaway Employee Engagement Survey. I am pleased to report that 97% of the TOMRA Cleanaway Team participated in the Survey and our Positive Engagement Score came in at 92%.
This represents a significant improvement on our Engagement Score from the prior survey (81% in Oct 2020) and has us sitting in the highest bracket of performance when compared to other businesses in Australia and NZ.”
